Adjuster Application

Senior General Liability Litigation Examiner

Allied American USA is looking for an experienced Senior Bodily Injury Liability Desk Examiner who is motivated and skilled in negotiating and settling claims. This is a remote position with flexibility for the right kind of organized and self-motivated person. You will be responsible to investigate and settle advanced, large and/or complex claims promptly and equitably presented by a claimant or their representative. The working pending will include commercial and residential claims mostly in active litigated files. You will need the proper computer skills to navigate and work with a multiple screen and platform system.

Job Details

  • Strong analytical and problem-solving ability to conduct, coordinate and direct investigations into loss facts and extent of third-party damages
  • Previous experience with TPA full claim assignments for property damage liability, bodily injury (BI), contractual claims, litigation, mediations, and casualty claims is required
  • Extensive knowledge of commercial policy coverages
  • Determine coverage, experience with drafting Reservation of Rights letters and coverage Disclaimers and be able to articulate coverage
  • Interview customers, claimants, and witnesses; determine liability and prepare evaluation of bodily injury claim based on injuries
  • Negotiate with claimants and attorneys to resolve claims
  • Knowledge of litigation, mediations, trial prep and direction of defense counsel
  • Submits closure to manager or client for review and approval, as necessary
  • Review claims assigned for indicators of SIU or Underwriting referrals throughout life of claim; escalate as soon as any indicators are identified
  • Write up referrals as appropriate
  • Notify manager for joint file reviews as defined for manager referral
  • Maintain complete, pertinent journal for each case throughout life of case
  • Maintain up to date diary for all claims
  • Answer phone calls, voicemails and emails within 24 hours
  • Handle and direct litigation files with assistance of defense counsel
  • Comply with Companies and Client specific Standards and Procedures
  • Bachelor’s degree from a regionally accredited university in associated discipline or equivalent experience
  • 5+ years of liability and litigation claim handling experience
  • Strong coverage analysis and damages evaluation
  • Strong negotiation and communication skills
  • Current Florida adjuster’s license (and home state insurance adjuster’s licenses)
  • Computer literacy in Microsoft Word, Excel, and Outlook
  • Ability to communicate effectively both orally and in writing
  • Excellent interpersonal and critical thinking skills
  • Self-disciplined and organized while working remotely
  • Remote Position with Flexibility
  • Matching 401K Program
  • Health, Dental and Vision Insurances
  • Life, LTD, and AD&D Insurances
  • Generous Vacation and Sick Leave
  • Paid Time Off