Adjuster Application

About Us

Allied American USA, was established in 2002 to offer a wide range of business, IT, and insurance claims services.

This combination of experience and professional strengths has defined Allied American’s stellar industry reputation for service and efficiency for over a decade and a half.

Today’s Allied American is equipped with experienced leadership, advanced technology support capabilities, and steadfast commitment to its core values.

Diverse insurance servicing capabilities, all under one roof

Our Purpose

Allied American strives to offer service of the highest quality, always being sure to:

  • Exceed our customers’ expectations
  • Inspire and reward our team members
  • Enable financial success for our company and business partners
  • Adhere to our core principles of integrity and commitment

Executive Team

Joseph Jones
Chairman

Joseph Jones is a licensed attorney and spent more than eighteen years in private practice with a large southeastern law firm specializing in corporate and employment law, insurance, banking and real estate. He also was involved in litigation and mediations involving many of the ­firm’s clients on various insurance regulation and procedure issues.

In 1998, Joseph left private practice to become general counsel for a holding company consisting of various ­companies specializing in communications, technology, real estate and claims administration. In 2002, he joined one entity of the holding company, Allied American, and was shortly thereafter named President and Chief Executive Officer. As Allied American’s Chairman, he uses his experience in legal and corporate management to manage a full range of business and insurance services for customers while being involved in the strategic planning and company operations.

  Contact
Rebecca J. Fussell
President

Becky Fussell joined Allied American in 2007 and has more than thirty years of experience in the insurance industry, including having served as Executive Director of the Florida Windstorm Underwriting Association (FWUA) for nine years, and Chief Financial Officer of Citizens Property Insurance Company in 2002 and 2003. Additionally, she has served as Chief Executive Officer of a full-service provider of call support services and adjuster staffing for the insurance industry.

Becky has extensive experience in public affairs, insurance regulation, finance and legislative interaction. She has made presentations before the Florida Senate Committee on Banking and Insurance and worked with various members of the Florida Senate and House Insurance Committees to provide support and assistance in the development of proposed legislative changes impacting the Florida insurance market. Becky was responsible for implementing newly enacted Florida statute changes affecting FWUA’s claims and underwriting requirements and rating. Additionally, she has served in various capacities with Property Insurance Plans Service Offices (PIPSO), Windstorm Insurance Network and Residual Property Insurance Market Coordinating Council.

  Contact
Robert Gantley
VICE PRESIDENT OF CLAIMS / BUSINESS DEVELOPMENT

Bob Gantley, a graduate of Harvard, joined Allied American in 2019. Bob began his insurance career with Allstate Insurance Company which led to several executive, regional and home office positions primarily leading claims and insurance operations in his 30 plus years in the industry. Throughout his tenure, Bob’s primary focus has been geared toward improving operating efficiencies, increasing productivity, and managing all loss/expense cost containment processes. Some of the more notable positions that Bob has held in his career were Territorial Claim Manager for Allstate, Director of Claims for FedNat, Senior Vice President of Claims at Bankers and Cypress Insurance Group, and Chief Operating Officer for I.M.S.G, Edison Insurance Company and Maison Insurance Company.

As a licensed multi-state adjuster and senior manager, Bob’s main focus is to lead daily claim operations in part as well as to advance business growth opportunities in the flood line and all other at-risk potential partnerships nationally and internationally to meet Allied American’s strategic objectives.

  Contact
Brian Carden
Vice President of Claims/CAT Operations

Brian Carden joined the Allied American team in 2011. Prior to entering the insurance field, Brian was a general contractor, custom builder, and developer. Brian developed multiple residential and commercial properties overseeing the project from the planning and groundbreaking stages to final completion. These projects included single-family homes, multi-family housing, light commercial manufacturing, and commercial retail space. Brian has been involved in multiple ventures tasked with customer relations, time management and revenue/cost projections.

In addition to his previous construction and management experience, Brian has held various roles in the claims management industry including field adjuster, examiner/reviewer, field support, and large catastrophe event manager for numerous hurricanes, hail events, flooding, polar vortex freezing and other loss projects. Brian’s current responsibilities include management of the commercial division, multiple regional and national residential accounts, catastrophes and Allied American’s Quality Assurance program.

  Contact
Laurie Mount
Vice President of Financial Operations

Laurie Mount joined Allied American in the 2012 with over ten years of claims industry experience as a field adjuster, desk adjuster, ­field support manager and help room trainer. Additionally, she has experience in planning for and the response to large catastrophe events, the largest of which involved more than 650 field adjusters.

Laurie has an extensive customer service and accounting background from sixteen years with a large utility company including customer service, dispatch, and various accounting and call center positions. In addition, she has a bachelor’s degree in accounting and more than thirty years’ experience working in accounting and small business consulting, specializing in job cost tracking, auditing and cost containment.

  Contact
Eva M. Mowry, CPCU
TPA Program Manager

Eva Mowry has extensive experience in the insurance industry in the areas of large losses and complex claim exposures. She has provided compliance and internal control capability at a carrier level and has handled all functions related to claims operations. Eva has over thirty years of broad experience and has managed company operations for several insurers and reinsurers. She has designed and implemented specialized claim units for primary carriers and reinsurers, including homeowners operations, and SIU operations.

Eva has provided services to establish internal controls and compliance processes, and founded a claim and audit consulting firm that successfully provided claim, commutation, reinsurance audit, and oversight services to major carriers both direct and reinsurance. She has established claim operations in accordance with client requirements and is a licensed agent or adjuster in 26 states.

  Contact

Division Leaders

James Rohmer
Chief Information Officer

James Rohmer joined Allied American in 2005. He has over 25 years of experience in the Information Technology field. James has owned and managed businesses in all areas of technology.

Prior to joining Allied American, he was the Vice President of Operations for an internet and computer services company. He is an accomplished network administrator as well as a programmer with a special emphasis on network security and R&D.

  Contact
Glenn Dossett
Quality Assurance Supervisor/Xactimate Trainer

Glenn Dossett has been in the insurance industry since 2001 handling all types of property and casualty claims including wind, hail, tornado, ice storms, flood, commercial, and liability. He has performed field support and Xactimate training for numerous storm events including preparation and management of training rooms for deployed adjusters. Glenn has worked with multiple carriers to resolve disputed claims and customer service issues by meeting with contractors and insureds, collaborating estimates, and approving loss payment checks. In addition, Glenn has been extensively involved in handling flood claims and has numerous flood certifications. Glenn is also a HAAG certified inspector for residential roofs and proficient in Xactimate and Symbility.

Prior to becoming a licensed adjuster, Glenn owned and operated a restoration / construction company specializing in repairing homes damaged by water, flood, fire, and smoke. He has extensive training in mold, water, and smoke remediation. Glenn provides field support for Allied American’s CAT events, assists with the Company’s Quality Assurance Program, Xactimate support, and training.

  Contact